Our general terms and conditions are the only ones accepted and take precedence over those of the customer; they may only be deviated from with our prior written agreement. Any contrary clause appearing in our customers' orders is considered null and void. The payment of a deposit, the acceptance of an offer, the signing of a proof imply the customer's acceptance of these general terms and conditions.
Unless otherwise stipulated in our specific conditions, the validity period of our offers is 30 days from the date of the offer.
Any order, which has not been preceded by a written offer from us, will only bind us if we have accepted it in writing.
Our agents or representatives do not have any power of representation. The sales they negotiate therefore only become firm after we have sent our written acceptance of the order.
The goods are shipped at the customer's expense and risk, even if we take care of the transport and its organization.
The delivery times and dates provided for in the purchase order, quote are given for information purposes only and cannot under any circumstances be considered as a guarantee of delivery on the set date. Under no circumstances may the buyer invoke the non-observance of the set deadlines to claim damages or termination of the contract.
The goods will be deemed to be accepted by the buyer five calendar days later after delivery, unless he makes a specific and detailed complaint to us by registered letter before the expiry of this period. If the complaint is found to be justified, the defective goods will be either replaced or credited, without any other compensation of any kind whatsoever.
Our invoices are payable 30 days from the invoice date.
Any invoice is deemed accepted in the absence of protest within five days of its sending.
In the event of non-payment of an invoice, a conventional indemnity of 20% is due, with a minimum of €125, as of right and without prior notice. In addition, late payment interest at an annual rate of 15% will be due until full payment.
Failure to pay an invoice results in the payment of any other amount due, regardless of the due date. In addition, it is permissible to suspend any delivery, order or work until full payment. We are entitled to demand the return of all supplies, goods, products delivered, up to the amount of the unpaid invoices, without the absence of identification of the lots corresponding to the unpaid invoices being able to be opposed, in the case of fungible goods.
We retain ownership of the supplies, goods and products until full payment of their price.
We are entitled to terminate the sale, automatically, by notifying the buyer of our intention by registered letter, in the event of non-performance by the buyer of one of its contractual obligations, or in the event of force majeure, linked in particular to international exchange rates, inflation, unforeseeable increases in production and transport costs.
Any modification of the work written in the manufacturing contract will automatically result in overcharging and an extension of the delivery time. Failure by the customer to comply with the agreed deadlines relating to the arrangement of logos and acronyms will release us from any liability for the consequences resulting from a delay in delivery or an alteration in the quality of the work.
We cannot be held responsible for any claims by third parties holding any rights whatsoever over the form, packaging, name or any distinctive sign chosen by the customer, or imposed by their requirements.
The issue or acceptance of drafts, promissory notes or any other payment instruments does not entail any novation and these general conditions remain applicable.
Any dispute shall be under the exclusive jurisdiction of the Courts of the district of Charleroi, in Belgium. Only Belgian law shall apply.
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